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Privacy Policy

Privacy Commitment

Cloudwerx publishes and maintains its websites to help a variety of audiences locate information. Cloudwerx is committed to providing our website visitors with the information they are seeking in a manner that respects their privacy. This page summarizes how Cloudwerx manages its websites in accordance with the rules established in the Alberta Freedom of Information and Protection of Privacy (FOIP) Act.

Personal Information Management

Cloudwerx websites provide individuals with the opportunity to voluntarily supply limited amounts of personal information (such as name, phone number, or postal or e-mail address). Personal information is collected by Cloudwerx if you send us an email or complete and submit an online form.

Information that you provide via email will be used to respond to your questions or supply you with the information or materials that you have requested. Information collected on our online forms will be used only for the purpose specified on each form. Your information will not be disclosed to anyone except appropriately authorized Cloudwerx personnel and contractors who need the information to fulfill your request. Your information will be maintained in a secure systems environment and will be kept only for the length of time necessary to fulfill the purpose for which it was collected. In some cases, information you provide will only be collected and used in non-identifying form.

Important Notice About "Cookies"

Cookies are small amounts of information that are distributed from some websites to your web browser. Cloudwerx websites may create temporary session-based cookies whenever you visit our sites. These cookies are automatically deleted by your computer and our servers within an hour after your visit. Session-based cookies are necessary for you to be able to log into certain sections of our websites.

To personalize your experience on our websites, certain features may depend on the ability to automatically (see Automatic Collection of Non-Identifiable Information below) issue a "persistent" cookie. Depending on your web browser version and settings, you may be prompted with a question as to whether or not you want to accept a persistent cookie. If you accept the cookies, you will experience full website functionality and the cookies will be automatically deleted from your computer in about 30 days, or sooner if you manually delete them. If you refuse to accept these cookies, you will still have general access to most content and functionality with our websites. You will be notified where this is not the case.

Important Notice About Information Sent Via the Internet

You should be aware that personal information you provide via the Internet might not be secure until it reaches the Cloudwerx servers. If you are concerned about sending your personal information to us via the Internet, please call Cloudwerx at (403) 538.6659.

Automatic Collection of Non-Identifiable Information

When you browse our websites, read pages, or download information, we will automatically collect a limited amount of non-identifiable information about your visit. This information indicates a person’s activity on the site, but we will not know that the person is you. This information includes:

  • Access date and time;
  • Internet domain (for example, "" if a private Internet access account is used) and IP address (an IP address is a number that is automatically assigned to a computer whenever someone is surfing the web);
  • Type of browser, operating system and version used to access our site;
  • Files viewed or downloaded;
  • Pages visited; and
  • Previous website address (if linked to Cloudwerx websites from another website).

We use this information to improve our websites – for example, we learn what type of information is of most interest to our visitors and how many visitors we receive.


For site security purposes and to ensure that this service remains available to all users, Cloudwerx uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits.

In some areas of the Cloudwerx websites, you may be able to exercise control over the security of your own information by registering and/or accessing/updating a user account. Your user account will enable Cloudwerx to permit you access into secure areas of the websites.

Privacy & Links to Other Websites

Cloudwerx’s websites contain links to other websites that provide useful information. We are not responsible for the content and privacy practices of other websites you may visit after you enter Cloudwerx’s websites. Cloudwerx also encourages you to examine each site’s privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.


For more information about any of the policies described above or about our website in general, please contact us:

Contact : Client Services
Telephone: 403.538.6659